GENERAL SALES TERMS AND CONDITIONS
In the absence of any specific stipulation in these conditions and agreed in writing between the parties, orders are automatically subject to the General Sales Terms and Conditions, set out below in electronic format, regardless of the clauses that may appear on the buyer’s documents. Placing an order by this means implies the buyer’s full and unreserved acceptance of these General Sales Terms and Conditions, to the exclusion of all other documents.
In case of disputes which may result from the application of the General Sales Terms and Conditions, the purchaser and SARL Maison Wessman commit to find an amicable solution. If, however, no consensus could be found, the following provisions would apply:
– a buyer who has placed an order from within France: all disputes arising during the execution, termination, interpretation of the contract would be subject to French law. The competent court in Toulouse (31), the location of SARL Maison Wessman’s sales offices, would then apply.
– a buyer who has placed an order from abroad: all disputes arising during the execution, termination, interpretation of the contract would be submitted to the competent courts under the directives and regulations of the European Union.
We pay great attention to the information accompanying each product, however SARL Maison Wessman’s responsibility cannot be engaged in the event of an unintentional error in the information published on this website. All orders are firm and final. However, a corrective message can be sent to SARL Maison Wessman within 2 hours after the order has been placed. After this period, no modification can be made as the shipping process will have been put in place.
The pictures shown on this website are SARL Maison Wessman’s exclusive property. They cannot be used or reproduced without prior request. The products are deliverable within stock availability and shipped according to the range of arrival of the orders. In case the product has run out of stock, SARL Maison Wessman will offer an equivalent product (in price and/or in value); however, the purchaser is free to choose to refuse this offer, in which case the sale of this product will be canceled and the purchaser will benefit from the reimbursement clauses stipulated in the “Right of withdrawal” article.
In the case of corked wine, it will not be possible to replace the bottle without first having exchanged with SARL Maison Wessman on the procedure to follow concerning the return of the cork which may undergo the useful analyzes.
The prices of the displayed products are expressed in Euros including VAT and shipping costs (except typographical and display errors).
The products are sold at the rates in effect on the website on the date on which the order is placed, the invoice being downloadable directly from our website will therefore be established at the price in effect at the moment the order is recorded.
In accordance with Article R.132-1 of the Consumer Code, SARL Maison Wessman has the right to unilaterally modify the clauses of the contract relating to its duration, the characteristics or the price of the goods to be delivered.
Payment must be made in full upon entering your order on our website.
Payment for an order can be made by bank card in Euros (EUR €) via the secure STRIPE.COM system, which acts as the gateway between the customer’s bank and our bank. The customer’s account is debited in the currency of the country according to the daily exchange rate applied by his bank. Shipment of the sales order will begin once the payment is received.
SARL Maison Wessman remains the owner of all of the goods sold until full and effective payment of the latter, in accordance with the terms of Law No. 80 336 of May 1, 1980, relating to the property reservation.
We do our utmost to shorten our delivery schedules as much as possible. Delivery schedules may vary depending on shipping means and place of delivery.
In France, the purchased products will be delivered within an average period of three (3) to seven (7) working days from the date of final validation of the order (receipt of total payment for the order or bank authorization for on-line payment).
In Europe, the purchased products will be delivered within an average of four (4) to eight (8) working days from the date of final validation of the order (receipt of full payment for the order or bank authorization for on-line payment).
In case a single order contains several products, the products will be delivered in one go. Consequently, if the order includes a specific product having a specific delivery time, stipulated on the product sheet, the longest time range will apply as a reference for the delivery date of the order.
SARL Maison Wessman handles deliveries within a maximum period of thirty (30) days. If the delivery cannot be ensured within this period, the buyer will be kept informed as soon as possible and will have the option to cancel his sales order. He will benefit from the reimbursement clauses stipulated in the “Right of withdrawal” article “.
We cannot be held responsible for an incorrect shipping address provided by the buyer. The return costs will then be the responsibility of the latter. PO boxes will not be taken into account for deliveries.
All delivery costs related to changes made to the delivery address after the shipment of an order cannot be covered by SARL Maison Wessman; they will be invoiced and supported directly by the customer who initiated the modification.
The only cases where SARL Maison Wessman undertakes to cover the return costs are:
– for a delivery not being in accordance with the order
– for a return delivery due to deterioration of the goods during transport but only when the rules of use stipulated in the “Transport and rules of use” article have been respected.
Transport and usage reserves
The ordered goods travel at the expense and risk of SARL Maison Wessman. The risk transfer of loss or deterioration of the products will be effective once the customer or his representative has signed the delivery note. It is therefore important to check the contents and condition of the package at delivery and to make reservations, if necessary, as stipulated below. Once the delivery note is signed by the receiver, the responsibility of SARL Maison Wessman cannot be engaged if the rules of use have not been observed, namely: “The responsibility of the carrier is only engaged if specific and complete reservations were clearly formulated in writing, on the copy of the delivery note presented by the carrier, to receive discharge from the recipient and confirmed to the carrier named on the delivery note, within three (3) days of receipt, by registered letter”.
In application of the Consumer Code, the buyer has a period of 14 (fourteen) calendar days from the delivery of his order to return the goods at his expense and provided the article has not been used, that it is in its original packaging and accompanied by the delivery note. In exchange for this, the buyer will receive a reimbursement of the purchase price of the goods) within a maximum period of 30 (thirty) days.
Protection of minors
In accordance with the provisions of article L3342-1 of the Public Health Code amended by law n° 2009-879 of July 21, 2009, the sale of alcohol to minors under eighteen (18) years old is prohibited. Therefore, by placing an order on our website and by checking the appropriate box, you agree to be at least the required legal age on the date of the placed sales order as well as having the legal age specifically requested in your country of residence.
In accordance with the provisions of the Data Protection Act of January 6, 1978, you have the right to access, modify, rectify and delete personal information concerning you and kept by SARL Maison Wessman. SARL Maison Wessman guarantees strict internal use of this information. The use of your contact details with partners or service providers cannot take place without your explicit consent.